Visit
Pre-qualify* for an Alphaeon Credit Card
Update your information
View your statement
Make an online payment
Call
TDD/TTY: (888) 819-1918
Obtain your account number
Request a credit limit increase
Add an authorized buyer
Update your information
Make a payment by phone (a fee may apply)
The Customer Care team is available Monday - Saturday from 8:00 am - 9:00 pm EST/EDT.
Hours may vary on holidays.
Automated Customer Care is available anytime.
Comenity Capital Bank
PO Box 183003
Columbus, OH 43218-3003
If you are doctor’s office looking for help or more information, please visit www.myalphaeoncredit.com.